Responsive IT Incident Management

n cmmrc, spply chn mngmnt (SCM) dls wth systm f prcrmnt (prchsng rw mtrls/cmpnnts), prtns mngmnt, lgstcs nd mrktng chnnls, thrgh whch rw mtrls cn b dvlpd nt fnshd prdcts nd dlvrd t thr nd cstmrs. mr nrrw dfntn f spply chn mngmnt s th "dsgn, plnnng, xctn, cntrl, nd mntrng f spply chn ctvts wth th bjctv f crtng nt vl, bldng cmpttv nfrstrctr, lvrgng wrldwd lgstcs, synchrnsng spply wth dmnd nd msrng prfrmnc glblly". Ths cn ncld th mvmnt nd strg f rw mtrls, wrk-n-prcss nvntry, fnshd gds, nd nd t nd rdr flflmnt frm th pnt f rgn t th pnt f cnsmptn. ntrcnnctd, ntrrltd r ntrlnkd ntwrks, chnnls nd nd bsnsss cmbn n th prvsn f prdcts nd srvcs rqrd by nd cstmrs n spply chn. SCM s th brd rng f ctvts rqrd t pln, cntrl nd xct prdct's flw frm mtrls t prdctn t dstrbtn n th mst cnmcl wy pssbl. SCM ncmpsss th ntgrtd plnnng nd xctn f prcsss rqrd t ptmz th flw f mtrls, nfrmtn nd cptl n fnctns tht brdly ncld dmnd plnnng, srcng, prdctn, nvntry mngmnt nd lgstcs—r strg nd trnsprttn. Spply chn mngmnt strvs fr n ntgrtd, mltdscplnry, mltmthd pprch. Crrnt rsrch n spply chn mngmnt s cncrnd wth tpcs rltd t rslnc, sstnblty, nd rsk mngmnt, mng thrs. Sm sggst tht th "ppl dmnsn" f SCM, thcl sss, ntrnl ntgrtn, trnsprncy/vsblty, nd hmn cptl/tlnt mngmnt r tpcs tht hv, s fr, bn ndrrprsntd n th rsrch gnd.