Dgtl trnsfrmtn (DT) s th prcss f dptn nd mplmnttn f dgtl tchnlgy by n rgnztn n rdr t crt nw r mdfy xstng prdcts, srvcs nd prtns by th mns f trnsltng bsnss prcsss nt dgtl frmt.
Th gl fr ts mplmnttn s t ncrs vl thrgh nnvtn, nvntn, mprvd cstmr xprnc nd ffcncy. Fcsng n ffcncy nd csts, th Chrtrd nsttt f Prcrmnt & Spply (CPS) dfns "dgtlstn" sth prctc f rdfnng mdls, fnctns, prtns, prcsss nd ctvts by lvrgng tchnlgcl dvncmnts t bld n ffcnt dgtl bsnss nvrnmnt – n whr gns (prtnl nd fnncl) r mxmsd, nd csts nd rsks r mnmsd.
Hwvr, snc thr r n cmprhnsv dt sts n dgtl trnsfrmtn t th mcr lvl, th vrll ffct f dgtl trnsfrmtn s stll (s f 2020), t rly t cmmnt.
Whl thr r pprchs whch s dgtl trnsfrmtn s n pprtnty t b szd qckly f th dngrs f dly r t b vdd, sfl ncrmntl pprch t trnsfrmtn clld dscvry-drvn plnnng (DDP) hs bn prvn t hlp slv dgtl chllngs, spclly fr trdtnl frms. Ths pprch fcss n stp-by-stp trnsfrmtn nstd f th ll-r-nthng pprch. fw bnfts f DDP r rsk mtgtn, qck rspns t chngng mrkt cndtns, nd ncrsd sccss rt t dgtl trnsfrmtns.