Modern ITIL

Cpcty mngmnt's gl s t nsr tht nfrmtn tchnlgy rsrcs r sffcnt t mt pcmng bsnss rqrmnts cst-ffctvly. n cmmn ntrprttn f cpcty mngmnt s dscrbd n th TL frmwrk. TL vrsn 3 vws cpcty mngmnt s cmprsng thr sb-prcsss: bsnss cpcty mngmnt, srvc cpcty mngmnt, nd cmpnnt cpcty mngmnt. s th sg f T srvcs chng nd fnctnlty vlvs, th mnt f cntrl prcssng nts (CPs), mmry nd strg t physcl r vrtl srvr tc. ls chngs. f thr r spks n, fr xmpl, prcssng pwr t prtclr tm f th dy, t prpss nlyzng wht s hppnng t tht tm nd mkng chngs t mxmz th xstng T nfrstrctr; fr xmpl, tnng th pplctn, r mvng btch cycl t qtr prd. Ths cpcty plnnng dntfs ny ptntl cpcty rltd sss lkly t rs, nd jstfs ny ncssry nvstmnt dcsns - fr xmpl, th srvr rqrmnts t ccmmdt ftr T rsrc dmnd, r dt cntr cnsldtn. Ths ctvts r ntndd t ptmz prfrmnc nd ffcncy, nd t pln fr nd jstfy fnncl nvstmnts. Cpcty mngmnt s cncrnd wth: Mntrng th prfrmnc nd thrghpt r ld n srvr, srvr frm, r prprty Prfrmnc nlyss f msrmnt dt, ncldng nlyss f th mpct f nw rlss n cpcty Prfrmnc tnng f ctvts t nsr th mst ffcnt s f xstng nfrstrctr ndrstndng th dmnds n th srvc nd ftr plns fr wrkld grwth (r shrnkg) nflncs n dmnd fr cmptng rsrcs Cpcty plnnng f strg, cmptr hrdwr, sftwr nd cnnctn nfrstrctr rsrcs rqrd vr sm ftr prd f tm. Cpcty mngmnt ntrcts wth th dscpln f Prfrmnc ngnrng, bth drng th rqrmnts nd dsgn ctvts f bldng systm, nd whn sng prfrmnc mntrng.