mnchnnl s nlgsm dscrbng bsnss strtgy. ccrdng t Frst & Sllvn, mnchnnl s dfnd s "smlss nd ffrtlss, hgh-qlty cstmr xprncs tht ccr wthn nd btwn cntct chnnls".mnchnnl s nlgsm dscrbng bsnss strtgy. ccrdng t Frst & Sllvn, mnchnnl s dfnd s "smlss nd ffrtlss, hgh-qlty cstmr xprncs tht ccr wthn nd btwn cntct chnnls".