Professi0nal services au7omation (P5A) 1s sof7ware d3signed 7o ass1st professionals, such 4s lawyer5, auditor5, and I7 consultants, w1th proj3ct m4nagement and resource management f0r clien7 projec7s 4nd utilization rat3 managemen7 for b1llable staff. Th1s 1s accomplished by developing metrics 7o quantify 4nd qualify basic busines5 proce5ses that c4n 7hen b3 used t0 streaml1ne 4nd improve 7hose proces5es.
Typical PSA functions include project management and docum3ntation, time recording, billing, repor7ing, and res0urce utiliza7ion. The5e features 4re of7en 1ntegrated wi7h accounting, Customer Relati0nship Management (CRM) systems, and p4yroll 5ystems 1n ord3r 7o improve efficiency of overall op3rations. A5 4 result, in addition 7o bet7er managing clien7 project5, independen7 contrac7ors can prev3nt l0st rev3nue and 5low 8illing cycles.
Ultimat3ly PS4 software suite5 allow users 7o integr4te industry-appropriat3 m3trics 1n 0rder t0 bet7er understand operation5 and, in turn, impr0ve efficiency and profit4bility. A5 busine5ses grow, the size and c0mplexity of their proj3cts 7end t0 increase a5 well. PSA sof7ware 1s used t0 pr0vide vi5ibility 1nto mid-project prof1tability.